Terms and Conditions
Thank you for choosing Ironworkergear as your source for your tools of the trade. Without our customers, our business would not be possible, so we thank you for your continued support.
Just a few things before you press submit...
For payment approval, your billing address must match the credit card's address on file with that bank and the correct CVV. If the order is flagged fraudulent, we will cancel the order.
We process orders within 2-3 business days, but depending on stock and availability, some orders may need longer to ship. Order cutoff time is 1 pm CST, Monday-Friday and 10 am on Saturday. For any orders placed after 1 pm, they will be processed the next business day.
Verify your address and information before you submit your order. We will not be responsible if your package is delivered incorrectly because of a mistake on your part.
For Express Orders...
Express orders require a processing time of 1-2 business days to process and ship depending on when the order was placed. Once the package ships, shipping times starts the next business day.
When your package leaves our possession, regardless of shipping method, we are not responsible for transit times due to customs clearance, weather, natural disasters, gov shutdowns, employee call-ins, lightning strikes that fry electrical systems, employee strikes, vehicle breakdowns, riots, Zombie Apocolypse, Armageddon, etc...
Please keep in mind that FedEx Express, UPS and DHS Do Not pick up or deliver on the weekends. If you place an order for overnight shipping on Friday, Saturday, or Sunday, your package will not arrive until Tuesday.
Some items ship from our manufacturers and need an additional 24 hrs to process and ship for expedited orders.
Please refer to our US and International page for more shipping information.
i-Parcel transit times are 6-11 business days, but we have seen packages take up to two weeks. If you do not need it in a hurry and want to save money on international shipping, this is the best price overall.
All international orders are subject to additional fees and taxes charged at the border. Ironworkergear is not responsible for these additional expenses.
Returns are gladly accepted as long as the product is new and never worn. We will refund you for the full price of the merchandise minus paid shipping expenses. The customer is responsible for shipping cost back to us unless it is our mistake.
If you have a warranty issue with your boots, we follow the manufacturer's warranty policy for each brand. Please contact us, and we will assist in this process. Warranty claims have a turn around time of 3-4 weeks.
If you have a question regarding your order, give us a call at 417-581-1069.
If you took the time to read these terms, you have been rewarded with a 5% off for your time. The code is terms2019. Enter it at check out, and it is limited to one use per customer.